
Airbnb, VRBO, and The Imperative of Not Canceling Bookings: Lessons from Open Air Homes
By: Brad Greiner, CEO of Open Air Homes and OpenAiRE Brokerage In the ever-evolving vacation rental landscape, one rule remains sacrosanct: never cancel a guest’s booking. This isn’t just a matter of courtesy; it’s a matter of trust, brand reputation, and long-term business viability. It becomes even more pertinent for businesses like Open Air Homes, where a commitment […]