Scale Your Airbnb with These 10 Concierge Services

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Offering Airbnb guests thoughtful add-ons is a great way to ensure great reviews and additional revenue streams.

By: Brad Greiner, CEO of Open Air Homes and OpenAiRE Brokerage

December 21, 2022

As the short-term rental industry grows, concierge services are an incredible way for property owners and managers to get the most out of their Airbnb or short-term rental property. They create an unforgettable white-glove experience for guests and help Airbnb operators build partnerships with local businesses and vendors.

Services like private dining, personal shopping, and booking excursions make vacations stress-free and ensure a personalized experience that garners 5-star reviews and repeat bookings.

Here are 10 unique ideas for creating revenue streams with concierge services for your Airbnb or short-term rental:

1. Grocery delivery

Checking into a vacation home with a fully-stocked fridge is an amazing feeling for most guests. Many travelers don’t want to spend time shopping for groceries when they could be exploring a new city or relaxing by the pool. By offering grocery delivery services, you can make it easy for guests to have essentials (and treats!) waiting when they arrive.

Read: Why Short-Term Rental Operators Should Practice “Unreasonable Hospitality”

2. In-home spa services

Who doesn’t love a relaxing massage or spa treatment? By offering in-home massages and spa services, you can provide guests with the ultimate relaxing experience during their stay. They’re great for birthdays, Mother’s Day trips, and during the holidays to melt away seasonal stress.

Tip: We at Open Air love an app called Soothe. Use code QVADD to get $20 off your 1st Soothe service. Their great masseuses come directly to the home with clean supplies You can also book multiple services at once for couples or group massages.

3. Private dining

Most travelers want to experience local dining scenes, but it can be difficult to find the best restaurants and make reservations. By offering to set up restaurant reservations and arrange for private dining experiences, you can help guests have a truly memorable dining experience during their stay. Personal chefs and brunch packages are also great additions to short-term rental stays.

4. Fitness + wellness services

Arrange for in-home fitness and wellness services. For travelers who want to maintain their fitness routine or try out new wellness activities, in-home fitness and wellness services can be a great option. By offering yoga, pilates, and other fitness classes, as well as wellness consultations and treatments, you can provide guests with the support they need to stay healthy and happy during their trip.

5. Book excursions

Whether it’s a boat tour, hiking trip, or wine tasting, there are countless exciting activities and excursions that travelers can enjoy at any destination. By offering to organize these experiences for guests, you can help them make the most of their trip while partnering with local tourist attractions – creating additional revenue streams for your business.

Read: 10 Tips to Hack Airbnb’s Algorithm & Attract Endless Bookings

6. Business amenities 

Business travelers often have unique needs. Booking meeting rooms and arranging for business-related transportation can provide an added level of convenience and support for this important market segment.

7. Personal shopping

Many travelers want to bring home souvenirs and other items from their trip but don’t have the time or knowledge to find the best local shops and products. By offering personalized shopping services, you can help guests find the perfect items to remember their trip. Personal shoppers can also dress travelers for dinners, work events, or other fun outings for a luxurious and fashion-filled day.

Read: 9 Must-Know Truths Before Monetizing Your Home as a Short-Term Rental

8. Event planning

Whether it’s a honeymoon, anniversary, or birthday, travelers often have special occasions to celebrate during their trip. By offering concierge services specifically tailored to these events, you can help guests make their special occasions even more memorable.

9. Airport pick-up and drop-off

Provide airport pickup and drop-off services. Taking a cab or ride-sharing service from the airport can be a hassle, especially if guests have a lot of luggage or are jet-lagged. Skipping the lines for a personalized pick-up is sure to start vacations off on the right foot and is sure to impress (and retain) high net-worth guests.

10. Home touring with real estate agents

Many of our guests at Open Air Homes look to us to assist with relocation. They may be looking to get a feel for a city and its various neighborhoods before moving somewhere new. That’s why our knowledgeable agents at our brokerage, OpenAiRE are always available to help guests find their perfect home.

Unique Airbnb Concierge Services + Experiences

By offering a range of Airbnb services, from grocery delivery to airport pickup and excursions, property owners and managers can generate additional revenue streams and set themselves apart.

Whether you’re just starting out in the short-term rental industry or want to expand your business, concierge services are a smart way to enhance your offerings and provide guests with an unforgettable experience.

Open Air Homes is a boutique property management company in Southern California. We’ve managed vacation rentals since 2012 and have used thoughtful design to set up countless luxury homes for success.

From our expert photographers to reliable vendors to our masterful interior design team, we go to great lengths to ensure every one of our homes is a top-notch vacation rental property.

Click here for a 30-second estimate of your investment rental property’s earning potential. From there, start your journey to a beautifully-designed home that attracts bookings and 5-star reviews.



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