🌵 With 14+ years in business, Open Air Homes has seen many property managers come and go. We’ve identified the six key factors that set top-performing managers apart from those who fall short.
🌵 The star rating on Airbnb is one of the clearest indicators of guest satisfaction and reliability. When reviewing a property manager’s profile, look for:
✔️ 4.8+ Stars: Exceptional performance
✔️ 4.5 – 4.8 Stars: Acceptable, but requires further research
✔️ Below 4.5 Stars: Red flag—proceed with caution
🌵 A high rating and years of experience show consistent guest satisfaction, higher occupancy rates, and increased homeowner revenue.
🌴 Open Air Homes:
We proudly maintain a 4.9+ Airbnb rating and have been delivering exceptional hospitality for 14+ years.
🌵 Airbnb’s Superhost status is a strong signal of guest satisfaction and industry expertise. A Superhost property manager:
✔️ Receives better visibility in Airbnb search results
✔️ Has a proven track record of positive guest experiences
✔️ Maintains high occupancy rates and guest retention
🌴 Open Air Homes:
We never cancel confirmed bookings, maintain Superhost status, and follow all of Airbnb’s ranking strategies to ensure top placement.
Choosing the right Airbnb property manager is your first step to stress-free homeownership and monetization.
🌵 A strong property manager does not rely solely on Airbnb or VRBO. They should have:
✔️ A direct booking website to attract repeat guests
✔️ A multi-platform presence (Google Travel, Booking.com)
✔️ Digital marketing strategies (Google and Meta ads)
🌴 Open Air Homes:
We have been accepting direct bookings since 2019, using Google & Meta ads to attract guests and offer them the best rates when booking directly.
🌵 A top property manager uses cutting-edge tools to enhance operations and pricing strategy:
✔️ Property Management Software (PMS): Ensures efficient booking & reporting (e.g., Hostaway)
✔️ Dynamic Pricing Tools: Adjusts rates in real-time to match market demand (e.g., PriceLabs)
✔️ Cleaning & Guest Communication Tech: Automates guest messaging and cleaning schedules (e.g., Turno, Heymarket)
🌴 Open Air Homes:
We use Hostaway, G-Suite, PriceLabs, Turno, and Heymarket to run highly efficient, revenue-optimized property management.
🌵 The best property managers prioritize hospitality with:
✔️ Personalized guest communication via SMS
✔️ High-end amenities, premium toiletries, and quality kitchenware
✔️ Proactive maintenance and routine inspections
✔️ Thoughtful, professional responses to reviews
🌴 Open Air Homes:
We follow boutique hotel standards, ensuring empathy, rapid response, and high-quality guest stays. Our team works late into the night to provide seamless service.
🌵 A legitimate property manager should:
✔️ Hold a brokerage license (for legal monthly rental contracts)
✔️ Use official CAR contracts to protect homeowners
✔️ Follow all short-term rental regulations
🌴 Open Air Homes:
We became a licensed brokerage in 2018 to protect our homeowners in monthly rental agreements and ensure compliance with California rental laws (DRE #02164159).
🌴 With 14+ years in property management, a 4.9+ star Airbnb rating, and thousands of successful stays, Open Air Homes offers:
✔️ A hospitality-first approach
✔️ Strategic marketing & multi-platform booking
✔️ Proactive home maintenance & legal compliance
If your priority is simply securing the lowest commission rate, relying on national companies that use third-party contractors and TaskRabbit-style services for maintenance, and minimizing involvement in the local community, there are many hospitality brands that offer this model. However, this approach does not align with our core beliefs.
We’ve tested remote management strategies and found that a dedicated, experienced local team is essential for preserving home quality, fostering positive neighborhood relations, and ensuring an elevated guest experience.
We prioritize hospitality, maintain a 4.9+ star Airbnb rating, and leverage advanced technology for dynamic pricing, guest communication, and proactive maintenance.
We are highly organized, both physically and digitally, ensuring that guests have everything they need for a seamless experience. Our efficient digital systems allow us to employ a team of skilled remote-based workers who provide fast, responsive guest communication, enhancing the overall stay.
We use dynamic pricing tools like PriceLabs to adjust nightly rates in real-time, ensuring they align with market trends, demand, and seasonality to maximize your earnings.
Unlike Airbnb’s built-in dynamic pricing, which we’ve found prioritizes guest savings over host revenue, our approach is designed to get the best possible return for homeowners.
Additionally, we offer transparent management pricing—a commission-based model with a low monthly fee, structured around your home’s rental frequency to ensure a fair and mutually beneficial partnership.
Our local teams handle both proactive and emergency maintenance, ensuring your home remains in top condition for guests and long-term success.
We prevent last-minute cancellations by staying proactive with property upkeep. If a maintenance issue arises during a guest’s stay, we rely on our extensive network of approved vendors—professionals who understand that in this industry, same-day repairs are often necessary to avoid costly cancellations and maintain guest satisfaction.
Yes! Homeowners can block dates for personal use via Hostaway, ensuring seamless scheduling without disrupting rental operations.
The best vacation homes are those that are truly lived in and loved by their owners. Guests appreciate stepping into a home that feels thoughtfully designed, warm, and full of character—not a sterile, impersonal rental optimized only for visual appeal. At Open Air Homes, we intentionally avoid homes that lack a true sense of design and personality, focusing instead on properties that offer both comfort and authenticity.
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