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Getting Back to Basics: The Core Essentials for Happy Guests At Open Air Homes, we’ve been in business for 14 years. Throughout... Read More
Why Superhost Status is Crucial for Your Home’s Success in SoCal
By Brad Greiner, CEO of Open Air Homes and OpenAiRE Brokerage
April 13, 2025
In 2019, Open Air Homes faced a significant challenge: we lost our Airbnb Superhost status for a three-month period. At the time, a homeowner we managed for unexpectedly decided to sell their home rapidly, ignoring the ten confirmed future bookings we had. This unforeseen scenario left us caught off guard and unable to prevent cancellations.
Since then, we’ve implemented a policy requiring homeowners to honor all confirmed bookings even if they sell their home. This incident vividly demonstrated the tangible benefits of hiring an Airbnb Superhost, highlighting just how critical this status is for ongoing success in the highly competitive rental market.
Immediately after losing our Superhost badge, we noticed a significant drop in the visibility and number of views on our listings. Views directly correlate with success—homes with low views tend to struggle, while high-performing homes enjoy thousands of views monthly. Our team monitors these analytics daily, consistently outperforming our market competitors. Regaining and maintaining our Superhost status restored our listings’ top-tier visibility, clearly showcasing one of the major benefits of hiring an Airbnb Superhost.
Another essential advantage is our direct relationship with Airbnb. Due to our substantial portfolio and consistent Superhost status, we have a dedicated Airbnb Host Success Manager. This direct line helps us swiftly resolve challenges such as natural disasters or unexpected cancellations. For instance, during the Palisades fires in Pacific Palisades, our Airbnb contact helped efficiently manage cancellations and rebookings. This level of support significantly reduces stress and potential losses for homeowners, underscoring additional benefits of hiring an Airbnb Superhost.
Guests regularly share stories of previous negative experiences with Airbnb hosts, often nearly abandoning the platform altogether. Hiring an Airbnb Superhost significantly boosts guest trust and confidence, reassuring them that they will receive consistent, professional service. Our Superhost status symbolizes our unwavering dedication to:
Guests recognize and appreciate these qualities, leaving positive reviews and becoming loyal repeat customers.
Maintaining Superhost status provides homeowners a substantial competitive edge. Listings managed by Superhosts rank higher, securing more views and bookings, and ultimately generating significantly more revenue. At Open Air Homes, our consistent Superhost status helps us avoid the damaging pricing wars that many less experienced hosts fall into. The clear financial benefits of hiring an Airbnb Superhost include:
Additionally, we offer co-hosting services, allowing homeowners to retain control and visibility of their listings while benefiting from our expert management and Superhost status.
While Superhost status drives initial bookings, our ongoing commitment to excellent hospitality is what converts first-time visitors into loyal, repeat guests. At Open Air Homes, repeat business has become a hallmark of our success. Guests often return annually, sometimes choosing the same beloved home, or exploring new neighborhoods within our extensive portfolio.
Our consistent communication, cleanliness, and proactive maintenance standards ensure a memorable stay each time. Repeat bookings not only stabilize revenue but also reflect positively on homeowners’ properties, enhancing their value over time. This long-term relationship-building represents a core aspect of the benefits of hiring an Airbnb Superhost.
Choosing Open Air Homes as your Airbnb partner—whether for co-hosting or full-service management—means choosing a proven track record of success. Our experience, systems, and unwavering hospitality standards provide peace of mind, optimize your home’s earning potential, and consistently deliver outstanding guest experiences.
With 14 years of experience, our strong reputation and consistent Superhost status clearly illustrate the powerful benefits of hiring an Airbnb Superhost for your Southern California home. 🌴